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Payment Help

Checkout shows the payment methods currently available for your order. Prices and order totals are in PKR. An order number confirms order placement; it does not confirm that a bank transfer has been verified.

Cash on Delivery

Select Cash on Delivery at checkout and pay the amount due to the courier when your parcel arrives. Review your phone number and delivery address before confirming.

Manual bank transfer

  1. Select an active payment account shown at checkout or in your order details. Check its account title and total before transferring.
  2. Transfer using your banking service, then enter the transaction reference. A receipt screenshot is optional.
  3. Wait for manual verification. Sending a receipt does not automatically mark the order paid.

If no active account is shown, contact support before sending money. Do not use an account number copied from an old article or message.

Pending or rejected payment?

Open My orders and select the order. Read the verification status and any rejection note before correcting the reference or resubmitting proof. If your bank shows a debit but the store status is pending, contact support; do not transfer a second time simply to refresh the status.

What should a receipt show?

Keep the amount, recipient, transfer date and transaction reference visible. Hide unrelated transactions or balances. Never share your password, PIN or one-time bank code. Send payment documents through your order’s payment form rather than public reviews or blog comments.

Need help with a specific item or order? Contact MintLight with its design code or order number.