Privacy Policy

This page describes the store’s account, ordering and support features.

1. Introduction

At MintLight Store ("we", "us", or "our"), we are dedicated to safeguarding the privacy and security of our customers and site visitors. This Privacy Policy explains what personal data we collect, how we process and protect that information, and your rights regarding your personal information when you use our online storefront and services.

2. Information We Collect

To fulfill your physical orders and provide an efficient shopping experience, we collect only the necessary information:

Identity & Contact Details

Your full name, email address, contact telephone number, and delivery address book entries.

Order & Transaction Data

Purchased physical products, order amounts, selected payment method (Cash on Delivery or Bank Transfer), bank transfer reference numbers, and courier tracking details.

Account & Authentication

Account credentials and verification/session information used to sign in and protect your account.

Technical & Browsing Data

Browser type, device information, shopping cart sessions, wishlist selections, and IP address for security rate-limiting.

3. How We Use Your Information

We use account and order information for these purposes:

Order Fulfillment: Packaging, shipping physical items, and coordinating delivery with logistics partners.
Payment Verification: Verifying bank transfer deposits against your provided transaction slip or reference code.
Transactional Notifications: Sending order confirmations, OTP verification codes, dispatch updates, and delivery notices.
Customer Service: Resolving return requests, payment enquiries or product questions.
Platform Security: Detecting, preventing fraud, and enforcing automated rate limiting against malicious attacks.

4. Payment & Financial Data Security

No Online Card Data Stored: Because our store uses Cash on Delivery and Direct Bank Transfer, we do not request, store, or process credit card or debit card numbers on our servers.

Bank transfer reference numbers submitted by customers are used solely by our internal finance staff to verify deposits in our company bank ledger.

5. Third-Party Service Providers

The store uses service providers for hosting, storage, messages and delivery:

Vercel: Web hosting, API execution and file storage, including uploaded images or payment receipts.
MongoDB Atlas: Database storage for user accounts, catalog data and orders.
Resend: Transactional email delivery service used to dispatch order receipts and OTP verification emails securely.
Domestic Couriers: Delivery carriers receive your name, shipping address, and telephone number solely to deliver your parcel and collect Cash on Delivery amounts.

6. Cookies & Session Storage

Cookies and browser storage support sign-in, carts, wishlists and checkout recovery. When configured, optional Google Analytics and Meta Pixel load after you select “Allow analytics” and receive page and shopping activity for measurement. You can use “Turn off optional analytics” to withdraw that choice, or “Analytics preferences” to change a previous decline. Your choice is stored in this browser. Google sign-in is handled through Google if you choose that option. Browser controls can restrict storage, but this may affect store features.

7. Your Rights

You can manage information and contact us about your data:

You may view, update, or edit your profile and address book at any time in your Account Dashboard.
You may request a copy of the order history and data we maintain on your profile.
You may request deletion of your account by contacting customer support.

8. Retention and marketing preferences

Order, payment and support records may remain after an account change while fulfilment, disputes or record-keeping are being handled. Contact support for the retention details that apply to your request. You can change marketing consent in your account or use a marketing email’s unsubscribe link; order and account messages serve a different purpose.

9. Contact Us Regarding Privacy

If you have questions, concerns, or requests regarding this policy or our data practices, please reach out to us:

MintLight Store Customer Support

Email: [email protected]

Phone: 03014114654